从美国市政府到澳大利亚情报机构，微软故障的影响遍及全球。据帕特里克·杰克逊报道，自周四美国东部时间中午过后（格林尼治标准时间17:00）发现故障以来，至少74个国家受到影响。
From city governments in the US to spy agencies in Australia, the Microsoft outage is being felt around the world. By Patrick Jackson At least 74 countries have been affected by the Microsoft outage since it was detected after midday US Eastern Time (17:00 GMT) on Thursday.
微软表示，包括Teams、Outlook和人工智能软件Copilot在内的Microsoft 365服务正出现“连接问题”。
Microsoft 365 Services, including Teams, Outlook and artificial intelligence software Copilot, are experiencing "connectivity problems", the company said.
从美国市政府到澳大利亚情报机构，中断情况广泛。以下是世界各地发生的情况。
From city governments in the US to Australian spy agencies, disruption has been widespread. Here's what's been happening around the world.
美国和加拿大 美国，众议院工作人员向《国会山报》表示，他们的工作因故障而停止。
US and Canada In the US, staff with the House of Representatives told Politico their work had been halted by the outage.
“我们都使用Outlook，那是我们的生命，一切都在那里，我们的日程表在那里，我们老板的日程表也在那里，所以这一直是个挑战……我们无法使用我们的‘圣经’，”一名众议院工作人员说。“立法工作的一天就这样过去了。”科技巨头OpenAI和Anthropic均报告出现问题。
"We all use Outlook, that's our life, everything is there, our calendar is there, our boss's calendar, so it has been a challenge … with no access to our Bible," one House staff member said. "There goes a day of legislative work." Tech giants OpenAI and Anthropic have both reported problems.
OpenAI表示，正在调查影响其与微软服务连接的问题，导致一些工具无法按预期工作。该公司是ChatGPT的开发者。从洛杉矶到德克萨斯州的法院也警告称，通信可能会延迟。
OpenAI, which makes ChatGPT, said it was investigating an issue affecting its connections to Microsoft's services, which caused some tools not to work as expected. Courts from Los Angeles to Texas also warned that communications might be delayed.
电动卡车制造商Workhorse Group原定于11月12日公布第三季度业绩，因故障造成业务中断，推迟至11月16日。
Electric truck maker Workhorse Group, which was expected to report third-quarter results on 12 November, rescheduled to 16 November, citing business disruptions caused by the outage.
与此同时，一些美国城市的官员鼓励市民在需要时拨打当地办事处和机构电话，而不是使用电子邮件。德克萨斯州奥斯汀市账号周五早些时候在X上发帖称：“由于持续的微软Outlook故障，奥斯汀市员工目前无法收发电子邮件。
Meanwhile, officials in some US cities encouraged citizens to call local offices and agencies where needed instead of using The City of Austin in Texas account posted on X early on Friday: "Due to an ongoing Microsoft Outlook outage, City of Austin employees cannot receive or send emails at this time.
“市电话线路仍在运行，911紧急服务未受影响。”在加拿大，公共广播公司CBC报道，多伦多一家运营多家医院的医疗网络宣布进入灰色代码，表明发生基础设施故障。
"City phone lines remain operational, and 911 Emergency services are not impacted." In Canada, the public broadcaster CBC reported that a healthcare network running several hospitals in Toronto had declared a code grey, indicating an infrastructure failure.
Unity Health Toronto表示，其团队在发送或接收电子邮件方面遇到困难，但患者护理未受影响。亚洲 在日本，一些公司据报道转而使用传真机以维持通信。
The company, Unity Health Toronto, said its teams were having trouble sending or receiving email but that patient care was not affected. Asia In Japan, some companies reportedly turned to fax machines to maintain communications.
“由于微软故障无法发送电子邮件，所以我们改用传真发送通常以PDF形式发送的常规更新。模拟技术很强大，”一名未具名的X用户被《日本时报》引述这样说。日本政府表示，其共享IT平台已受到干扰。
"Can't send emails because of a Microsoft outage, so we're switching to fax for the regular updates we usually send as PDFs. Analog is strong," one unnamed X user was quoted as saying by the Japan Times. The Japanese government said its shared IT platform had been disrupted.
“我们了解到微软正在努力恢复服务，我们将继续监测该公司的回应，”副内阁官房长官尾身正直对记者说。
"We understand that Microsoft is working to restore services, and we will continue to monitor the company's response," Deputy Chief Cabinet Secretary Masanao Ozaki told reporters.
新加坡也确认该故障影响了部分政府系统，但强调“紧急服务仍完全正常运行”。
Singapore also confirmed the outage had affected some government systems, but stressed "emergency services remain fully operational".
新加坡法院也表示，他们“正在经历收发电子邮件的问题”，并敦促人们就紧急事务通过电话联系。
Singapore's courts also said they were "experiencing issues with incoming and outgoing emails", urging people to contact them by telephone for urgent matters.
在菲律宾，最高法院警告称，“对电子邮件和其他交易的回复可能会延迟”。
In the Philippines, the Supreme Court warned that "responses to emails and other transactions may be delayed".
在印度，该故障周五扰乱了许多人的工作，电子邮件无法送达，Teams通话也不畅。
dia, the outage was disrupting work for many on Friday, with emails not landing and Teams calls not going through smoothly.
在股票市场工作的人告诉BBC新闻，当他们意识到在早晨会议前无法访问每日研究报告时，他们陷入了恐慌，他们在会议上做当天的重大决策。
People working in the equity markets told BBC News they had panicked when they realised they could not access daily research reports before their morning meeting where they make their big decisions of the day. "Outlook wasn't working.
“Outlook无法使用。我们幸运的是有替代方案，所以不是问题。但我们大部分通话，尤其是与大客户的通话，都在Teams上进行——这一直是个挑战，”一家大型印度经纪公司的一位高级主管在匿名条件下说。
We fortunately have an alternative so it was not a problem. But we conduct most of our calls, especially with big clients, on Teams - that has been a challenge," a senior executive with a big Indian brokerage said on condition of anonymity.
中国的公司使用本地制造的软件——WPS Office是一个受欢迎的选择——但微软故障也在那里引起了沮丧。
Firms in China use software that has been made locally - WPS Office is a favourite - but the Microsoft outage caused frustration there too.
Outlook是该国许多办公室和企业中为数不多的可靠渠道之一，它们与世界各地的同事合作。
Outlook is one of the few reliable channels for many offices and businesses in the country who work with colleagues across the world.
中国运营着世界上最先进的互联网审查系统之一，被称为“防火长城”，该系统限制访问包括谷歌、脸书和Instagram在内的许多西方网站，以及包括BBC在内的许多国际新闻机构。
China operates one of the world's most sophisticated systems of internet censorship, known as the Great Firewall, which restricts access to many Western websites including Google, Facebook and Instagram along with many international news organisations including the BBC.
的间谍和联邦警察机构受到了这次中断的影响，不过官员们表示影响微乎其微。
's spy and federal police agencies have been affected by the outage, though officials have suggested the impact is minimal.
“他们正在处理的影响主要集中在电子邮件系统上，”澳大利亚安全情报组织负责人迈克·伯吉斯对记者说。
"The impact that they are dealing with is very much on email system", the head of the Australian Security Intelligence Organisation, Mike Burgess, told reporters.
其他澳大利亚公共服务提供商也证实受到了这次中断的影响，但同样表示这主要局限于电子邮件，BBC了解到，新南威尔士州在卫生、教育、交通和紧急服务等主要服务方面没有重大影响。
Other Australian public service providers also confirmed they had been affected by the outage, but similarly said this was mostly limited to emails, and the BBC understands there were no major impacts across New South Wales' primary services in health, education, transport, and emergency services.
欧洲和英国，欧洲股票市场运营商Euronext周五早上建议上市公司因Outlook电子邮件中断而使用电话传达企业信息，路透社报道。在英国，全科医生、警察和药房等服务受到影响。
Europe and the UK European stock market operator Euronext advised listed companies on Friday morning to use the phone to communicate corporate information because of the Outlook email disruption, Reuters reports. In the UK, GPs, police and pharmacies are among services affected.
一些全科医生诊所敦促患者在问题解决前不要通过其网站提交消息，而几个大型警察部门敦促公众如果想要报案，请致电。
Some GP surgeries have urged patients not to submit messages via their website while the problem remains, while several large police forces are urging members of the public to call if they want to make a report.
政客们也受到影响。在威斯敏斯特，议员们报告称，他们通过议会账户访问微软产品的服务中断了。
Politicians are also affected. At Westminster, MPs were reporting their access via parliamentary accounts to Microsoft products was down.
一位议会发言人说：“我们了解到，影响微软电子邮件服务的全球问题正在影响议会网络的用户。我们正与微软合作尽快解决此事。
A parliamentary spokesperson said: "We are aware of the global issue affecting Microsoft email services, which is impacting users of the parliamentary network. We are working with Microsoft to resolve the matter as quickly as possible.
“替代通信安排已到位，允许今天的业务继续进行。”谁可能受影响最小？
"Alternative communication arrangements are in place, allowing today's business to continue." Who may be least affected?
据Downdetector称，亚洲、欧洲和非洲部分地区仍未受影响。其中包括俄罗斯，该国微软应用的使用受到严格限制，或正逐步淘汰，转而采用本土替代方案。
Some parts of Asia, Europe and Africa remain unaffected, according to Downdetector. These include Russia, where the use of Microsoft applications is heavily restricted, or phased out in favour of domestic alternatives.
不过，这也可能是一些国家报告不足的情况，Downdetector是其中一些因审查而被屏蔽的网站之一。
However, this could also be a case of under-reporting in some countries, where Downdetector is among the websites blocked due to censorship.