英国各地的关键服务，包括国家医疗服务体系（NHS）、全科医生诊所、警方和药房，均受到全球微软故障的影响。
Key services across the UK including the NHS, GPs, police and pharmacies have been affected by a global Microsoft outage.
NHS英格兰表示，除非另有通知，患者仍应按时赴约，而多个大型警方机构呼吁公众如需报案请拨打电话。学校也受到了故障影响。
NHS England said patients should still attend appointments unless told otherwise, while several large police forces are urging the public to call if they want to report a crime. Schools have also been affected by the outage.
微软表示，因服务器承受高于正常水平的压力导致的问题，服务现正在全球范围内逐步恢复，但用户仍可能遇到中断。
Microsoft said services were now gradually being restored globally after a problem caused by a higher-than-usual stress on its servers, but users could still experience disruption.
政府称正与该公司密切合作，评估对其服务的任何影响，而地方政府警告称，部分市政服务正受到影响。
The government said it was working closely with the firm to assess any impact on its services, while local authorities warned that some council services were being affected.
这起故障影响Outlook、Teams和Copilot，其影响的全貌以及恢复系统所需时间，在用户首次报告问题数小时后仍不清楚。全球约有4.3亿人使用这些在线工具。
The full extent of the impact of the outage - which is affecting Outlook, Teams and Copilot - and the time it will take to restore the systems remains unclear hours after users first reported issues. Some 430 million people use the online tools worldwide.
代表英格兰、威尔士和北爱尔兰医疗体系的NHS联盟首席执行官表示，故障正影响包括电子邮件在内的部分服务。
The chief executive of the NHS Alliance, which represents the healcare system in England, Wales and Northern Ireland, said the outage was affecting some services including emails.
一位发言人称，英格兰的NHS信托机构正在采取措施，将对关键服务的干扰降至最低。
NHS trusts in England were enacting measures to minimise disruption to critical services, a spokesperson said.
患者被告知，紧急情况继续拨打999，其他情况联系111、111在线服务或当地药房。
Patients have been told to continue to use 999 in an emergency and otherwise contact 111, 111 online or their local pharmacy.
部分全科医生诊所敦促患者在问题解决前，勿通过其网站提交信息。汉普郡和什罗普郡的诊所告知患者，如有紧急需求请致电或前往诊所。
Some GP surgeries have urged patients not to submit messages via their website while the problem remains. Practices in Hampshire and Shropshire have told patients to phone them or come into the surgery if they have an urgent need.
国家药房协会一位发言人表示，故障影响了药房与全科医生诊所及部分患者的沟通，因此“等待时间可能比正常情况更长，部分处方可能会有延迟”。
A National Pharmacy Association spokesperson said the outage was affecting pharmacies' ability to communicate with GP practices and some patients, so "waits may be longer than normal and there may be delays to some prescriptions".
对医疗服务的整体影响仍不清楚。英国国家医疗服务体系（NHS）的大部分日程安排都与使用微软系统的日历相连，但各医院和医疗信托机构的工作流程各不相同。
The overall impact on health services remains unclear. Much of the NHS calendar is linked to diaries using the Microsoft system, but workflow practices differ between hospitals and trusts.
有传闻称剖腹产手术被取消，医院仅接收紧急转诊——尽管对择期治疗的影响尚未得到证实。
There are anecdotal reports of c-sections being cancelled and hospitals only accepting urgent referrals - though the impact on elective treatments has yet to be confirmed.
GMB工会全国书记雷切尔·哈里森表示，此次故障对救护车服务和NHS信托机构产生了“严重影响”。
The GMB union's national secretary Rachel Harrison said the outage was having a "serious impact" on ambulance and NHS trusts.
她说：“在111和999服务部门工作的人员无法按常规方式转交患者详情，这造成了巨大的积压，并有可能导致混乱”，不过“紧急和危及生命的出警似乎未受影响”。
"Those who work in 111 and 999 services are unable to refer patient details in the normal way which is creating a massive backlog and has the potential for chaos," she said, though "emergency and life-threatening call outs appear to be unaffected".
与此同时，英格兰和威尔士的警方——包括伦敦大都会警察局、大曼彻斯特警察局和苏格兰警察局——表示在线表格可能受到影响。他们敦促民众就任何紧迫但非紧急的事项拨打电话报案。唐宁街表示，正在设法全面掌握此次故障对政府服务影响的程度。
Meanwhile, police forces in England and Wales - including the Metropolitan Police, Greater Manchester Police and Police Scotland - have said online forms may be affected. They are urging people to call them about any time-critical by non-emergency matters. Downing Street said it was looking to get a "full picture" of the the extent of the outage's effect on government services.
在英格兰，地方政府协会警告称部分服务可能中断，但已制定计划确保民众“继续获得所需支持”。
In England, the Local Government Association warned that some services may be disrupted but plans were in place to ensure people "continue to receive the support they need".
由于此次故障波及相互集成的关键组织和通信平台，许多其他工作场所也受到了影响。
Because the outage affects key organisational and communication platforms that are integrated, many other workplaces have been affected.
一些教师反映无法访问云服务器上的日历、电子邮件和文件，而苏格兰多地的家长被告知请通过电话报告缺勤情况，而不再使用其他方面：皇家邮政表示，其部分在线服务不可用，关于投递的电子邮件通知可能受到影响，但邮件仍在正常收寄和投递。议员们无法访问其议会账户。一位发言人表示，已有替代安排到位。
Some teachers have reported being unable to access their calendars, emails and files on cloud servers, while parents in several parts of Scotland being told to call to report absences rather than using Elsewhere: Royal Mail said some of its online services were unavailable and email notifications about deliveries may be impacted, but post was still being collected and delivered as normal MPs have been unable to access their parliamentary accounts.
苏格兰议会议员也确认，苏格兰议会的电子邮件系统瘫痪，导致他们无法与选民沟通或访问紧急个案工作。一些企业正恢复使用纸质文件或转向 WhatsApp 等不同的通信平台。微软和网络安全专家已排除网络攻击是此次故障的原因。
A spokesperson said alternative arrangements were in place MSPs also confirmed that Holyrood's emails systems were down, meaning they were unable to communicate with constituents or access urgent casework Some businesses are reverting to using paper or moving to different communication platforms like WhatsApp. Microsoft and cyber-security experts have ruled out a cyber-attack being the cause of the outage.
这家科技公司表示，其大量服务器“意外不可用”，导致流量被发送到仍在线的服务器，使其承受压力。
The tech firm said a large number of its servers had become "unexpectedly unavailable", meaning traffic was sent to the servers that remained online, putting them under strain.
ESET 的网络安全顾问杰克·摩尔解释道：“就像在高速公路上，当你封锁一条车道时，你必须将所有多余的车流挤进仅剩的一两条车道里。一切都会堵塞、变慢，这就是我们现在看到的情况。”他告诉 BBC Radio 4 的《今日节目》，这一事件应当“敲响警钟”，凸显出建立“独立于其他系统”的应急通信网络的必要性。
"Just like on a motorway, when you block one lane, you have to put all of the excess traffic through just, say, one or two lanes," Jake Moore, a cyber-security adviser at ESET, explained. "Everything goes and backs up. It slows down, and that's what we're seeing here." He told BBC Radio 4's Today programme that this incident should "hammer home" the need for contingency communication networks that are "independent of others".
“不幸的是，我们过分依赖少数几家供应商——所以当像这样的大供应商瘫痪时，连锁影响就是巨大的。”他在肯特郡经营一家公关公司的卡罗琳·韦德对 BBC 表示，此次故障给她的工作造成了“巨大干扰”，其中包括一位客户的展览开幕和另一位在伦敦市中心开展大型公共艺术项目的客户。他的观点得到了尼基·朱的呼应，后者表示其网络安全公司 Mimecast 使用微软工具，但内置了替代方案以防止中断。
摩尔补充道，“传统的老式电话线”似乎是“最强有力的通信方式，尤其是在今天”。
"Unfortunately, we just put so much emphasis on just a few providers - so when one big one like this goes down, the knock-on effects are just huge." His sentiment was echoed by Nicky Choo, who said his cyber-security firm Mimecast used Microsoft tools but had built-in alternatives to prevent disruption. Moore added that "good old-fashioned phone lines" seemed to be "the strongest form of communication, especially today". Caroline Wade, who runs her own PR agency in Kent, told the BBC that the outage had caused "huge disruption" to her work, including one client with an exhibition launch and another running a large public art project in central London.
“你觉得这是可以依赖的东西——令人难以置信的是，它竟然还没解决，”她说。
"You feel that this is something that you can rely upon - it's quite incredible that it's not been sorted yet," she said.
但其他人最初听到周五13号发生故障时感到高兴——尤其是因为这发生在周末前夕。
But others were initially glad to hear about the Friday 13th outage - especially as it has occurred just before the weekend.
马丁告诉BBC，醒来发现没有新邮件是“绝对的幸福”，直到他意识到“今天是敲定一笔商业交易的关键日子”。
Martin told the BBC that waking up to no new emails was "absolute bliss" until he realised "today is a crucial day to conclude a business deal".
与此同时，一位BBC广播一台听众将其描述为“相当于成年人的‘下雪天’”。
Meanwhile, one Radio 1 listener described it as "equivalent to an adult snow day".