Investing.com——据彭博社周五援引知情人士的话报道，英国国家医疗服务体系（NHS）因微软公司（Microsoft Corp.）的故障导致管理层与医护人员之间的通讯中断，已在周五重新安排了一些手术。
Investing.com -- The National Health Service rescheduled some procedures on Friday after a Microsoft Corp. outage disrupted communications between managers and healthcare workers, Bloomberg reported on Friday citing people familiar with the matter said.
微软Teams是管理层与医护人员之间的关键通讯工具，此次故障影响了该平台。工作人员只能改用电话和短信，故障导致手术被重新安排。
Microsoft Teams, a key communication tool between managers and healthcare workers, was affected by the outage. Staff resorted to phone calls and text messages as the disruption led to rescheduled operations.
全球用户在周五报告称Outlook、Teams以及Copilot人工智能工具均出现问题。多家英国医院集团在社交媒体上发布信息称无法使用微软服务，其中包括盖伊医院与圣托马斯NHS基金会信托（Guy’s and St Thomas’ NHS Foundation Trust）。
Users worldwide reported problems on Friday with Outlook, Teams and the Copilot artificial intelligence tool. Several UK hospital groups posted messages on social media saying they did not have access to Microsoft services, including Guy’s and St Thomas’ NHS Foundation Trust.
该信托在周五上午的Facebook帖子中表示：“我们目前无法发送或接收电子邮件。我们的服务照常运行，手术按计划进行。”
"We are currently not able to send or receive emails. Our services are operating as usual, and procedures are going ahead as planned," the Trust said in a Facebook post on Friday morning.
报告称，2023年，NHS英格兰签署了一份为期五年、价值约7亿英镑的微软生产力工具合同。
In 2023, NHS England signed a five-year contract worth about £700 million for Microsoft productivity tools, the report said.
NHS发言人表示：“全球微软问题不可避免地对员工产生干扰，地方NHS服务正启动长期制定的措施，以应对IT故障，确保关键服务和预约能够继续为患者提供——包括在可能的情况下使用其他IT系统或纸质记录。”
"With the global Microsoft issue inevitably having a disruptive impact for staff, local NHS services are enacting longstanding measures to manage IT outages and ensure critical services and appointments can continue for patients today — including using other IT systems or paper records where possible," an NHS spokesperson said.
全国非紧急医疗咨询热线111的工作人员无法转介患者信息，导致积压，工会GMB全国秘书瑞秋·哈里森（Rachel Harrison）说。
Workers in 111, the national number for non-emergency healthcare advice, were unable to refer patient details, creating a backlog, said Rachel Harrison, trade union GMB’s national secretary.
塔赛德NHS（NHS Tayside）在Facebook帖子中称，一些诊所报告接收检测结果和处理处方请求时遇到困难。
Some practices reported difficulties receiving test results and processing prescription requests, NHS Tayside said in a Facebook post.
政府发言人称，英国政府各部门正制定备份计划，以降低技术问题对英国公共服务可能造成的中断。
Departments across the UK government are preparing backup plans to reduce potential disruption to British public services following the technical problems, a government spokesperson said.
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