微软表示，截至周六早些时候，其产品的全部服务已恢复，包括处理未投递的电子邮件，由此结束了一场波及全球的大规模中断。
Microsoft said it had restored full service to its products as of early Saturday, including processing undelivered emails, bringing to a close a widespread outage that had ricocheted around the world.
最新的中断追踪网站 Downdetector 显示，截至周六早些时候，报告的微软中断案例已很少。微软在其网站上发布消息称：“我们已完成解决该事件根本原因的工作，并恢复了对剩余受影响客户和地区的服务。”公司表示，其所有产品均已恢复运行，包括此前大面积瘫痪的 Microsoft 365 订阅服务（涵盖 Teams 和 Excel 等应用）。公司还表示，“积压的电子邮件已处理完毕。”此前 Downdetector 显示，从周四开始并持续到周五，超过 70 个国家的数十万用户报告遇到问题。
The latest Outage tracker Downdetector showed few reported Microsoft outages as of early Saturday morning. “We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” Microsoft posted on On its website, the company said all its products were operational, including its Microsoft 365 subscription service for apps such as Teams and Excel that had been widely down. The company also said “the backlog of email messages has been processed.”The context Downdetector had previously shown hundreds of thousands of users in more than 70 countries reporting problems beginning Thursday and stretching into Friday.
此次中断扰乱了政府、学校和企业的运作。世界各地无法使用电子邮件的机构纷纷建议客户通过电话联系，其中包括加拿大新斯科舍省哈利法克斯的一家水务公司、底特律的轻轨系统以及澳大利亚东吉普斯兰地区。
The outages disrupted governments, schools and businesses. Email-deprived entities around the world encouraged customers to reach out via phone, including a water utility in Halifax, Nova Scotia; Detroit’s light-rail system; and the East Gippsland region of Australia.
后续 评级机构 Morningstar DBRS 的初步估计显示，因该中断受影响的全球组织获得的保险赔付总额可能达 3 亿至 5 亿美元。Morningstar 分析师称，这明显低于 2024 年 CrowdStrike 中断导致的 4 亿至 15 亿美元预估保险损失。
What’s next Insurance payouts to organizations around the world impacted by the outages will likely tally $300 million to $500 million, according to an initial estimate from ratings firm Morningstar DBRS. That is significantly less than the $400 million to $1.5 billion in estimated insured losses from 2024’s CrowdStrike outage, Morningstar analysts said.
部分网络保险政策仅承保恶意攻击，而不承保技术故障——后者似乎是微软此次事故的原因。保险经纪公司 Marsh 表示，企业可申请理赔的利润损失“可能微乎其微”，因为电子邮件服务中断通常财务影响有限。
Some cyber insurance policies cover malicious attacks only, rather than technical issues—the apparent cause of the Microsoft incident. Insurance broker Marsh said the lost profit for which businesses could file a claim would “likely be minimal,” as the loss of email services generally has limited financial impact.