威尔士政府是受微软故障影响的该国多个公共服务部门之一。全球各地的学校、全科医生诊所和企业均受到干扰，受影响的服务包括 Teams、Outlook 和 AI 软件 Copilot。
The Welsh government is among a number of the country's public services that have been impacted by the Microsoft outage. Schools, GPs and businesses across the globe have been hit by the disruption which is affecting services including Teams, Outlook and AI software Copilot.
威尔士政府发言人表示，他们正在“监控对政府服务的影响，并根据需要启用应急安排”。
A spokesperson for the Welsh government said they were "monitoring the impact on government services and using contingency arrangements as needed".
微软表示，在欧洲看到“令人鼓舞的恢复进展”，但补充称“部分用户仍可能遇到间歇性问题”。微软确认，该问题并非由网络安全漏洞引起。
Microsoft said it was seeing "encouraging recovery progress" in Europe, but added "some users may still experience intermittent issues". It confirmed the issue was not caused by a cyber-security breach.
问题始于周四，监测网站 Downdetector 显示，超过 70 个国家报告了故障。
The issues started on Thursday, with monitoring website Downdetector seeing problems reported in more than 70 countries.
威尔士的紧急服务受到影响，南威尔士警方和戴维德-波伊斯警方的网站接收报警功能出现问题。
Emergency services in Wales were impacted with South Wales Police and Dyfed-Powys Police experiencing issues with receiving reports on their websites.
戴维德-波伊斯警方表示，其总联络中心电子邮箱也受到影响。两家警方均呼吁公众遇到非紧急情况请拨打 101。
Dyfed-Powys Police said its general contact centre email address was also impacted. For non-emergencies, they both asked the public to call 101.
同样，北威尔士消防救援局表示，无法通过其网站接收或回复电子邮件和咨询。该局向公众保证，其应急响应服务正常运行。
Similarly, North Wales Fire and Rescue Service said it was unable to receive or respond to emails or enquiries submitted through its website. It assured the public their emergency response service was continuing as normal.
此次故障也影响了 NHS（英国国民医疗服务体系）的访问，所有卫生局均表示，接收、访问和回复咨询可能会出现延迟。
The outage is also affecting access to the NHS, with all health boards saying there may be delays in receiving, accessing and responding to enquiries.
威尔士公共卫生局表示，接收和回复电子邮件及在线咨询出现延迟，但筛查服务未受影响。默瑟蒂德菲尔的多家企业和民众受到故障影响。
Public Health Wales said it was experiencing delays in receiving and responding to emails and online enquiries, although screening services were not affected. A number of businesses and people in Merthyr Tydfil were impacted by the outage.
在旅行社 Travel House 工作的 40 岁克里斯·艾伦表示，他们无法联系客户或发送预订确认。他说现在使用了大量纸张，而以前只需“点击一下按钮”即可。
Chris Allen, 40, who works at Travel House travel agency, said they could not contact customers or send them their booking confirmations on He said a lot more paper was being used, whereas previously you could "just click a button".
Harp Funeral Services的Dafydd Isles表示，此次故障“导致今天许多基本服务中断”，包括与火葬场和登记处的联系。
Dafydd Isles, from Harp Funeral Services in the town, said the outage had "caused disruption across many essential services today", including communications with crematoriums and registry offices.
他说：“这导致一些葬礼安排延误，一些家庭因医学检验官办公室或验尸官的文件无法通过电子邮件发送，而无法参加登记处的预约。”他补充说，希望尽快恢复正常服务。
"This has led to delays in some funeral arrangements, with some families unable to attend registry office appointments due to paperwork from the Medical Examiner's Office or Coroner not being able to be emailed," he said, adding that he hoped normal service would be resumed soon".
包括卡迪夫、斯旺西、纽波特和朗达卡农塔夫在内的多个市政厅也经历了电子邮件中断。
Councils including Cardiff, Swansea, Newport and Rhondda Cynon Taf have also experienced disruption to their emails.
代表和支持市政厅的威尔士地方政府协会表示，运营“仍处于可控状态”，且“对服务没有重大影响”。
The Welsh Local Government Association, which represents and supports councils, said operations "remain under control" and with "no significant impact on services".
一位发言人表示，大多数后台系统未受影响，市政厅称已制定业务连续性计划，以便在需要时进行内部联系和联系公众。
A spokesperson said most back-office systems were unaffected and councils said business continuity plans were in place to contact internally and the public where needed.
该协会补充说，市政厅正在利用网站和社交媒体告知居民如何联系其服务，主要是通过电话。
It added that councils were using websites and social media to let residents know how to contact their services, which is mainly telephone.
它表示：“如果故障持续到下周，市政厅可能需要考虑进一步的应急安排，但目前预计不会出现这种情况。”
"If the outage continues into next week, councils may need to consider further contingency arrangements, but this is not currently expected," it said.
威尔士自然资源局也报告称其电子邮件和在线报告系统瘫痪，咨询请通过电话进行。
Natural Resources Wales also reported its email and online reporting system was down, with enquiries to be made via telephone.